Invista Real Estate Investment Management

Privacy Policy

Invista Real Estate Investment Management Limited is committed to ensuring that your privacy is protected; references to "we" and "our" shall be construed accordingly. This Privacy Policy (together with our website Terms and Conditions of use) explains how we use the information that we collect about you, the procedures that we have in place to safeguard your privacy and how you can instruct us if you would prefer us to limit our use of your information.

Information we may collect from you

We collect and process personally identifiable information relating to you including your name and email address should you register on www.invistarealestate.com our "website", subscribe to our services, post material or request further services and whenever you visit our website and access any resources. If you contact us, we may keep a record of that correspondence. We may record telephone conversations to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

How We Use Your Information

We will treat all information given by you in accordance with the Data Protection Act 1998 ("the Act") and related legislation. For the purposes of the Act, the data controller is Invista Real Estate Investment Management Limited. We are registered with the Information Commissioners Office with data protection registration number Z9599709.

If any of the information that you have provided to us changes, for example, if you change your email address or name, please let us know the correct details by contacting us in writing at Invista Real Estate Investment Management Limited, 107, Cheapside, London, EC2V 6DN.

The information you provide to us will be held on our computer systems and will be used by us, our agents and sub-contractors to provide you with the service(s) you requested.

We may also use aggregate information and statistics for the purpose of monitoring our website usage in order to develop our website. Such statistical analysis will not identify you individually.

We may use information held about you to ensure that content from our website is presented in the most effective manner for you and for your computer. We may also use your information to carry out our obligations arising from any contracts entered into between you and us and to notify you about changes to our service.

From time to time we may provide your personal information to our customer service agencies for market research and analysis purposes. This information may also be used by us to keep you informed (by post, telephone, email, fax or other electronic means) of products and services offered by us and selected third parties, which may be of interest to you. We will provide you with an opportunity to opt out of receiving any such offers by post or telephone and we will not send you any such offers by email, fax or other electronic means unless you have specifically consented to receiving them.

You have the right at any time to ask us not to process your personal information for marketing purposes and you can exercise this right either when you submit any personal information to us or alternatively by contacting us at info@invistarealestateinvestment.com.

We will not disclose information to any third parties (other than our agents and sub-contractors) except (a) where required or permitted by law; (b) where your consent has been received; or (c) where our business is to be sold (please see Sale of Business below).

How We Protect Your Information

The Internet is not a secure method of communication. We cannot guarantee the security of any information you provide by using our website or send to us on the Internet; any transmission is at your own risk. However, once we have received your information, we will take all reasonably necessary steps to ensure your data is stored securely.

We also keep your information confidential. The internal procedures of Invista Real Estate Investment Management Limited cover the storage, access and disclosure of the information. However we will not be liable for damages if you or others suffer as a result of the loss of confidentiality of any such information.

Where we store your personal information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or sub-contractors. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your rights

Under the terms of the Act you have the right to obtain a copy of the information we hold about you upon payment of the applicable fee.

You have the right to ask us not to process your personal data for marketing purposes as stated above.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

A cookie is a small text file, which stores small pieces of information. Cookies can be placed into your Internet browser by a website you have visited. These can be retrieved at a later date by the website which originally placed the cookie.

Some cookies only last as long as you browse a particular website, and are deleted as soon as you move to another site. Other cookies are stored by your browser and later retrieved by that website when you visit it again. Typically this type of cookie could deliver a personalised welcome message since it will 'recognise' the user.

We only transmit cookies from our website to your computer to collect statistical information on website usage, which may be used to make technical improvements to web content and service levels. This information is compiled on an anonymous basis and is not linked to any personal information you choose to supply to us. Some of the web content and services available on our website which have been developed in conjunction with third parties and provided by them, may use "cookies".

If you want to stop cookies being stored on your computer in future, please refer to your particular Internet browser's instructions by clicking 'Help' in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org.

Sale of Business

If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

We may also disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

Severability

This Privacy Policy does not supersede the Terms and Conditions that govern the use of this website. Any conflict between the two shall be determined in favour of the Terms and Conditions.

Revisions to this Privacy Policy

We may change or update this Privacy Policy at any time. Any change or update will be effective immediately upon posting to this website.

Your Views

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to webmaster@invistarealestate.com.